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FAQs
How does the intake and assessment process work at Willow Behavioral Health?
Our intake process begins with an initial contact and pre-screening. Following this, we conduct a comprehensive assessment with a licensed clinician. Based on your evaluation, we’ll develop a personalized treatment plan for your recovery journey.
Do you assist with insurance verification and claims?
Yes, our team will help verify your insurance benefits and explain your coverage options. We accept most private insurance (PPO) plans and offer self-pay options. Financial support or payment plans may be available on a case-by-case basis.
What types of mental health and substance use disorders do you treat?
We treat various conditions, like depression, anxiety, PTSD, bipolar disorder, OCD, and BPD. We also treat substance abuse, like alcohol use disorder, opioid use disorder, stimulant use disorder, and more. Our dual diagnosis treatment can support those with co-occurring mental health and substance use challenges.
Do you offer crisis intervention or emergency mental health services?
Yes, we provide 24/7 crisis support and intervention. If you’re experiencing acute emotional distress, suicidal thoughts, panic attacks, or substance-related crises, we can help. Our services include emergency mental health assessments, safety planning, and coordination with emergency services.
What treatment options do you offer for mental health and addiction?
We offer diverse levels of care, including Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), and outpatient services. We provide both in-person and virtual treatment options, too. Care involves individual therapy, group therapy, and family therapy if desired. Proven methods we use include CBT, DBT, 12-step programming, and medication management.